ETS 101

Building Early Transit Confidence

Introduction

Photos Supplied By: Edmonton Transit Service Website

Many youth begin using public transit independently between elementary and junior high. Recognizing this critical moment, Edmonton Transit Service (ETS) developed ETS 101—an immersive, hands-on transit training experience for Grade 6 students designed to build confidence, reduce anxiety, and establish positive transit habits.

How It Works

ETS 101 is a hybrid classroom and experiential field trip program that teaches students how to safely and confidently use public transit.

The program includes a short in-class introduction followed by a guided, chartered bus experience providing youth with real-world practice navigating transit systems. 

Students learn:

  • How to read bus stop signs and route numbers 

  • Boarding, fare payment, and transit etiquette 

  • Safety awareness 

  • How routes function

  • How to identify safe people and supports 

As part of the training, students disembark and explore the Transit Centre – contributing to their understanding of transfers, safety features, and route planning. 

Why It Works

ETS 101 is carefully designed:

  • So that students don’t just hear about transit, they experience it firsthand.

  • To occur just before students begin using transit independently.

  • To build confidence for parents and students

  • To provide a structured and controlled environment

  • To create a positive early experience

Key Takeaways

ETS 101 shows that building transit culture starts before ridership begins.

By combining real-world experience, strategic timing, and strong partnerships with schools, transit agencies can turn uncertainty into confidence and help create lifelong transit users.  

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Grande Prairie Transit Quest

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Girl Guides Transit Rally